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WHITE PAPER

Remote Maintenance: The Safe Way

Protecting Productivity in the Digital Age

Remote maintenance, predictive services and continuous monitoring increase plant availability and enable new digital business models. However, permanent online access significantly expands the attack surface of industrial systems.

Secure remote maintenance requires clearly defined architectures, encrypted communication and full operator control without compromising operational efficiency.

Meeting the Highest Security Standards

    • Connections established from inside to outside only
    • Encrypted VPN communication with secure authentication
    • Strict limitation of access rights and maintenance objects
    • Tamper-proof logging and session monitoring
    • Security by Design architecture with edge computing and data diode options

By combining functional safety expertise with certified IT security technology, operators and manufacturers can enable secure remote services while maintaining full control over critical production networks.

How Digitalization of Functional Safety Creates Added Value Technical Paper (8)